Social Media Policy

1. INFORMATION FOR THE USER

Who is responsible for processing your personal data?

ABADIA DE MONTSERRAT shall be the controller responsible for processing the personal data of USERS who have created a profile on any of its social media networks. These data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), and the Information Society Services and Electronic Commerce Act (LSSI), providing the following processing information:


Why do we process your personal data?

Purpose of processing: to maintain a relationship between the USER and ABADIA DE MONTSERRAT (hereinafter the CONTROLLER), which may include the following operations:

  • Processing requests and inquiries made to the controller
  • Providing information about activities and events organized by the controller
  • Providing information about products or services offered by the controller
  • Interacting through official profiles
When the CONTROLLER collects and processes personal data through its social media channels, USERS will be informed about the purpose of data collection, as well as their rights regarding their personal data. Personal data will be used solely for the specified purposes and maintained securely.

Legal Basis for Processing: the explicit consent granted by the USER for the processing of their personal data for one or more specific purposes (Article 6.1.a GDPR).
Furthermore, the USER can access the privacy policies of the social network itself at any time and configure their profile to guarantee their privacy.

How long will we keep your personal data?

Data retention criteria: data will be retained for as long as the USER does not revoke the consent granted, as indicated in this privacy policy.


To whom do we disclose your personal data?

Data communication: information provided by the USER through the CONTROLLER's social media networks, including personal data, may be published depending on the services used by the USER. Consequently, it may become publicly available to other third-party social media users. From each social network profile, the USER can configure what information they wish to make public, view granted permissions, remove them, or disable them, as with any third-party application they no longer wish to use.
However, no communication of personal data to third parties outside the social network is planned, unless essential for the development and execution of the processing purposes, to our communication-related service providers, with whom the CONTROLLER has executed the confidentiality and data processing agreements required by current privacy regulations.

What are your rights?
Rights assisting the USER: can only be satisfied regarding information that is under the control of the CONTROLLER.
  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and erasure of their data, and restriction or objection to its processing.
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.
Contact details to exercise your rights:
Address: ABADIA DE MONTSERRAT - LG Monestir, S/N - 08199 MONTSERRAT (Barcelona)
Email: butlleti@santuari-montserrat.com

The full privacy policy is available at abadiamontserrat.cat/


2. PROFILE USE

The CONTROLLER will carry out the following actions:
  • Access public profile information.
  • Publish on the USER's profile any information already published on the CONTROLLER's social media page.
  • Send personal and direct messages through social network channels.
  • Page status updates that will be published on the USER's profile.

The USER can always control their connections, remove content they are no longer interested in, and restrict who they share their connections with by accessing their privacy settings on the social network.


3. PUBLICATIONS

The purpose of social media networks is to give visibility and dissemination to the activities carried out by the CONTROLLER. These tools store personal data on the servers of their respective services and are governed by their own privacy policies.

Once the USER becomes a follower or joins the CONTROLLER's social network, they may publish comments, links, images, photographs, or any other type of supported multimedia content. In all cases, the USER must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of affected third parties.

Any publication on social media—whether text, graphics, photographs, videos, etc.—that violates or is likely to violate morality, ethics, good taste, or decorum, and/or infringes upon intellectual or industrial property rights, image rights, or the law, is expressly prohibited. Offensive, defamatory, illegal, or inappropriate comments or content will not be tolerated on the company's profiles. The Company reserves the right to remove such comments or content and block the responsible users.
In such cases, the CONTROLLER reserves the right to immediately remove the content without prior notice and may request the permanent blocking of the USER. The CONTROLLER shall not be held responsible for content freely published by the USER.
The USER must bear in mind that their publications will be known to other users, making them primarily responsible for their own privacy. Images published on social networks will not be stored in any file by the CONTROLLER, but they will remain on the social network itself.


4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS

Reviewing and reading the terms of use and privacy policy of each social network at the time of registration is recommended, taking into account the varying age requirements for registration.

Furthermore, the CONTROLLER shall be expressly exempted from any liability that may arise from the use of social networks by minors or persons with special needs, whose access should take place under the supervision and control of their legal representatives.
The CONTROLLER reserves the right to modify this policy at any time. Changes will be communicated through our social media profiles and/or our website.